Freegal – why can I only stream some of the songs? Not download them?

With Freegal, you can download 6 songs per week, or stream 3 hours of music per day.

Usually, you can stream a song, or download it (and keep it forever) or both.

Some songs you can only stream. Here’s how you can tell:

When you click the three horizontal lines, to the right of the title of a song, you’ll see a pop-up box.

Freegal - a song you can only stream

Freegal – a song you can only stream

If the box has 2 choices: “Add to Playlist” and “Add to Wishlist”, that means you can only stream that song, using the blue arrow to the left of the title.

If you click the three lines and…

A Freegal song you can both stream and download

A Freegal song you can both stream and download

the box has THREE choices: “Download Now”, “Add to Playlist” and “Add to Wishlist”, that means you can both stream AND download that song.

Why are some songs different? The song’s publisher decides what you can do with that song. They’re the ones who decide if you can ONLY stream the song, or both stream AND download the song.


Freegal – Disconnection Issue

“Why do I keep getting bumped to the “About Us” page?”


This problem may be caused by a weak internet connection. Once you are logged in, Freegal checks the signal every 30 seconds. When it does not receive a signal in 60 seconds, the session times out and you are redirected to the “About Us” page.

If you are sure your internet connection is strong, then there may be an issue with IE 8. You may want to try another browser (Firefox, Chrome, Safari, etc) if this is the case. Also, IE9 is not currently supported by Freegal but they are working on it.

Freegal Music Downloads

You can now get your favorite songs from the Library and keep them on your MP3 player FOREVER!  Our Freegal Music service allows you to download 3 songs per week and keep them. All you need is a library card in good standing and live in the Las Vegas-Clark County Library taxing district.  Early each Monday morning your account will be reset for 3 downloads for the week.

Freegal Music has music from Sony and Columbia artists dating back to the early 40’s.  If you need help or want to learn more about this exciting new service visit the Freegal tab above.