Problem with eAudio Books on an iPhone or iTouch

Problem: I had a patron yesterday who had transferred a WMA to her iPhone, using a PC – a thing she’d done “hundreds” of times before – but this time she couldn’t find the book on her phone.

After all the standard checks, I found a support thread that suggested that when Apple updates the IOS, it can confuse the existing download of iTunes – even if it’s the most current version of iTunes.

Solution: Their solution was to uninstall iTunes and reinstall it.

I had the patron uninstall and reinstall iTunes, and it worked! All her existing iTunes content was still there. (She didn’t lose it when she uninstalled.) When she re-transferred the book, it showed up perfectly.

OverDrive’s Apps for Android & iPhone /iPad Updated!

We’re pleased to announce the release of OverDrive Media Console v2.2 for Android and OverDrive Media Console v2.2.1 for iPhone/iPad. With this release, users can benefit from performance enhancement for each platform.

Android: Sleep timer for audiobooks, sepia display option and screen dimming overdrive for eBooks, along with faster EPUB performance.

iPhone/iPad: Orientation lock for eBooks, Night mode, screen lock override, and sepia display option for eBooks.

The system requirements are still the same. The free apps can be installed on phones and devices running the Android OS v1.5 (or newer) or iOS v4.0 (or newer).

The updated apps are available at either the Android Market or the App Store.

eBooks and eAudio Books available from the Library’s eMedia Catalog.