Frequently Asked Questions
- How do I search Freegal?
- Browse by Genre, Featured Artist, or Newly Added; or do a keyword search at top of the home page by artist name or song title. Advanced Search expands to include composer.
Having trouble finding your band in the Artist Search box?
- Find bands that begin with “The” in their name, alphabetized under the letter “T.”
- What is the Download Limit?
- You are able to download five songs per week. Your download counter will reset to zero each Monday in the early-morning. Then you can download five more tunes during the new week.
- How to Download
- When you’re ready to download a music track, click the “Download Now” link, select Save at the prompt, and designate where you want to save the song on your computer. Note: Anytime you click on the “Download now” link, even if you cancel the download, the download counts toward your weekly allotment limit.
What happened to my third download?
- It’s possible you inadvertently clicked on the “Download Now” link to a third song and not realized it. Anytime you click on the “Download Now” link, even if you cancel the download, a download is used from your weekly allotment. If you’re confident this isn’t what happened, please send us your library card information and we’ll troubleshoot the issue.
- How much music is on this site?
- It changes daily. But it’s safe to say that there are thousands of artists, tens of thousands of albums, and hundreds of thousands of songs. The Freegal site has over 100 genres of music and is rich in many of them. The content is based upon a license with Sony Music Entertainment, owner of 54 different music labels. You can read more about Sony and its artists at www.sonymusic.com. And new music is added daily.
- Can a song be played on portable devices?
- Yes. After downloading a song, sync the portable device with your computer.
- How do I burn music to a CD?
- Put a blank CDR in your computer. If a dialog box opens up, choose burn files. Then, just drag the song file into the folder and press “burn” if you need to. If your CD drive does not automatically open, save the file to your desktop. Open your CD drive and drag and drop the file. When you click on the song, Windows Media Player, iTunes, or your music player, will open. You will find the song under “Now Playing.” Double click on it and it will start playing. If you download a group of songs to your CD Drive, select all the files you want to copy and go to “File” then select “Write these files to CD.”